Staple Templates (“we,” “us,” or “our”) is committed to protecting the privacy of everyone who visits our website, buys our digital templates and merchandise, or hires us for website design and marketing services. This Privacy Policy explains what information we collect, why we collect it, who we share it with, and the choices you have.
By using our website or services, you agree to the practices described here. If you do not agree, please do not use the website.
1. Scope
This policy applies to stapletemplates.com and to the services, products and communications we provide through it. It does not apply to websites, platforms or apps run by other companies, even if we link to them, including website builders such as Wix, Squarespace or Shopify, print-on-demand partners, social media platforms, or the separate web apps we operate (such as TipFair.org, RGBPortal.com and PDFSizer.org), which have their own policies.
2. Information We Collect
Information you give us:
- Consultation and contact requests: your name, email address, phone number, company name, position, project details, links you share, logo or other files you upload, and your typed signature.
- Orders: your name, email address, billing and shipping address, and the products, quantities and prices of your purchase.
- Accounts and newsletters: your email address, account details and communication preferences, if and when these features are offered.
- Client projects: the content, credentials, brand materials and business information you provide so we can build, maintain or market your website.
- Communications: messages you send us by email, form, phone or social media, and our replies.
Information collected automatically: when you visit the site we and our service providers may collect your IP address, browser and device type, pages viewed, referring website, approximate location derived from your IP address, and similar usage data, using cookies and comparable technologies.
Payment information: payments are processed by secure, PCI-compliant third-party payment processors. We do not receive or store your full card number. We receive only limited details, such as the payment status, the last four digits of the card and the billing address.
3. How We Use Your Information
- To process, deliver and support your orders for digital products and physical merchandise.
- To respond to consultation requests, prepare quotes, and deliver the design, development, SEO and marketing services you hire us for.
- To provide customer support and communicate with you about your order or project.
- To send newsletters and promotional messages, only where you have opted in. You can unsubscribe at any time.
- To operate, secure, analyze and improve our website, products and services.
- To prevent fraud and abuse, enforce our Terms & Conditions, and comply with legal obligations.
6. How Long We Keep Information
We keep personal information only as long as needed for the purposes described in this policy. Order and payment records are kept for as long as required for tax, accounting and legal purposes. Consultation requests that do not lead to a project are deleted when they are no longer needed. Project materials are kept for the duration of our work together and for a reasonable period afterward so we can support your website, unless you ask us to delete them sooner.
7. Security
We protect your information with reasonable administrative, technical and physical safeguards, including encrypted connections (HTTPS), access controls and reputable, security-focused service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a data breach affects your personal information, we will notify you and the appropriate authorities as required by applicable law.
8. Your Rights and Choices
- Access, correct or update the personal information we hold about you.
- Ask us to delete your personal information, subject to records we must keep by law.
- Opt out of marketing emails at any time using the unsubscribe link or by contacting us.
- Control cookies through your browser settings.
Depending on where you live, such as California, other U.S. states, the European Economic Area or the United Kingdom, you may have additional rights, including the right to receive a copy of your data or to object to certain processing. To make a request, email us at StapleTemplates@gmail.com. We may need to verify your identity before responding, and we will respond within the time required by applicable law. We will not discriminate against you for exercising your rights.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
10. International Visitors
Staple Templates is based in the United States, and your information is processed and stored in the United States, where data protection laws may differ from those in your country. By using our website or services, you understand that your information will be transferred to the United States.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its “Last updated” date. If we make material changes, we will take reasonable steps to let you know, such as a notice on the website.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at StapleTemplates@gmail.com.
Questions?
Email StapleTemplates@gmail.com and we’ll get back to you as soon as we can.
