Scope – What Does This Policy Cover?
1. Information We Collect
1.1. Personal Information: When you create an account with us, sign up for newsletters, or partake in any surveys we may collect information such as personal information such as your name, email address, shipping address, and contact details.
1.2. Order Information: To process orders, we collect details related to your purchases, including product details, quantities, prices, and order dates.
1.3. Payment Information: We do not store sensitive payment information like debit or credit card numbers unless a save payment for future use toggle button was implemented and agreed upon by "you" the user. Payment processing is handled by secure third-party payment processors.
1.4. Communications: We may collect information exchanged during customer support interactions, including emails, chat logs, or phone call records. If you subscribe to our newsletters or updates, we collect your email address and communication preferences.
1.5. Website Usage Data: We may collect information such as IP addresses, cookies, and tracking data for website usage analysis, personalization, and marketing purposes in order to improve our quality of service and tailor "our" brand to better fit your needs.
2. Use of Information
2.1. We use the information we collect for the following purposes:
To process and fulfill orders for digital templates and retail goods.
To provide customer support and respond to your inquiries.
To send newsletters and updates if you subscribe.
To personalize your website experience.
To analyze website usage and improve our services.
3. Sharing Information
3.1. We may share your information like your name and mailing address with third-party companies such as Print on Demand or a Dropshiping services that assist us in delivering our services during products that require such details in order for it to be delivered to you.
3.2. We may share information as required by law for any jurisdictional matter to protect our rights, privacy, safety, or property.
3.3. We may also share the data stored upon usage of our website that does not contain any personal information but rather cookies and clicks on our website to analytics providers in order to better improve our services to tailor our website to our users.
4.1. We take your personal information security safety very serious and understand the importance to your privacy protection by implementing security measures to protect your information from unauthorized access, disclosure, alteration, hacks, or destruction. However, no data transmission or storage method is entirely secure and you the user acknowledge that sometimes our firewall is possible to potential breach and we at StapleTemplates will undoubtedly work on a fix if ever such a thing happens.
4.2. We will NEVER sell your information to any third parties such as your name, email address, or any other personal information. We value your trust to sign up with us, sign up for newsletters, or partake in any surveys conducted by us at Staple Templates and want you to feel secure and safe that this information is safe with us.
5. Your Choices
5.1. You have the right to access, correct, update, or delete your personal information. You can also opt-out of receiving marketing communications from us.
7. Information Collected by Third-Party Services
7.1. Third-Party's such as any Print on Demand or Dropshiping services may collect information such as order details, shipping addresses, and product preferences in order to fulfill customer orders placed on Staple Templates.
7.2. Rest assured your payment information, including debit or credit card details or other payment credentials, are typically collected directly by the payment processor at Staple Templates and not shared with Third-Party Services.
7.3. You are encouraged to review the privacy policies of these Third-Party Services to understand how they collect, use, and safeguard your data. Staple Templates is not responsible for the privacy practices of these Third-Party Services.
7.4. While we make every effort to partner with reputable Third-Party Services, we do not have direct control over their data security measures. It is advisable to consult the privacy and security information provided by the Third-Party Services for further details.
7.5. By using our services and placing orders, you consent to the collection and processing of your data by these Third-Party Services to the extent necessary for order fulfillment.
7.6. Your data will be used exclusively for the purpose of fulfilling orders and providing related services, and will not be used for other purposes without your consent.
7.7. Any disputes related to the collection and use of data by Third-Party Services should be addressed directly with the respective Third-Party Services as per their dispute resolution mechanisms.
9. Contact Us
By continuing to use the Staple Templates website and placing orders, you acknowledge that you have read and agreed to the data collection and processing practices of our website and of any Third-Party Services.